HERE TO HELP
How can
we help?
Questions, feedback, or something that went wrong?
Reach out in whatever way works for you.
KakaoTalk
Ask us a question in our open chat
Start a chat02 / DMSend a message to @mysplee
Send a DM03 / EMAILrundo999@gmail.com
Send an emailQUICK ANSWERS
Find a quick answer
Here are answers to common questions.
Can I use Splee without signing in?
Yes. When you are signed out, your records are stored on your current device. Sign in to back up and restore supported records.
Records stored only on your device may be lost if you delete the app or reset the device.
How do I manage subscriptions, renewals, cancellations, and refunds?
Manage Splee+ subscriptions and payments in the App Store and your Apple Account settings. If you need help with anything in the app, contact us using the options above.
My records are missing or something went wrong
Please keep the app and its data intact. Contact us with the account you use and the screen where the issue occurred, and we will help you investigate.
I want to delete my account or data
You can manage your account in the app’s account settings. Contact us if you need help. You can also submit privacy requests by email.
Read the Privacy PolicyHelp us understand the issue
- 01Your iPadOS and Splee app versions
- 02Where and when the issue occurred
- 03A screenshot or screen recording, if possible